I attended BU’s MBA Symposium this past Saturday. It was a well organized event with some great speakers and break-outs. One that stuck out was Dr. Gary Hamel (beaming in from the silicon valley, very big-brotherish). It was an inspiring speech to say the least but here are some of the points that really stood out for me:

Accountability should go up the org chart as well as down: Hamel described companies where reviews and complaints were placed in tickets and opened up publicly for all the company to see. Management had to respond to these tickets and close them other wise it affected their compensation. Talk about flipping management on it’s head.

Leadership is a privilege, not a right: In the said company, there were no titles or hierarchy. No one was given a leadership based on tenure. Instead teams would agree and ask someone to be a leader based on their demonstrated abilities. A good indicator if someone was in a leadership role was if people responded to meeting invites.

There were just a few of an hour-long brilliant speech. You can read Dr Hamel’s article at the Wall Street Journal.

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